Terms and Conditions – Aayina

Welcome to Aayina. By accessing or using our application, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Services

Aayina provides on-demand beauty and salon services at home. Users can book services such as skincare, haircare, makeup, and grooming through the app.

2. User Responsibilities

• You must provide accurate personal information while booking services.

• You agree to behave respectfully with service professionals.

• Any misuse of the platform may result in account suspension.

3. Bookings & Cancellations

• Bookings can be made through the app based on availability.

• Cancellation or rescheduling must be done within the allowed time frame.

• Late cancellations may attract charges.

4. Payments

• All payments must be made through the app or approved payment methods.

• Prices may vary depending on location and services selected.

• Aayina is not responsible for any third-party payment gateway issues.

5. Service Quality

• We strive to provide high-quality professional services.

• However, satisfaction may vary based on individual preferences.

• Any complaints should be reported within 24 hours of service.

6. Safety & Hygiene

• Aayina ensures professionals follow hygiene and safety standards.

• Users are advised to ensure a safe environment for service delivery.

7. Limitation of Liability

Aayina shall not be held liable for:

• Any indirect or incidental damages

• Allergic reactions or personal sensitivities

• Delays caused by unforeseen circumstances

8. Account Suspension

We reserve the right to suspend or terminate accounts that violate these terms.

9. Changes to Terms

Aayina may update these Terms & Conditions at any time. Continued use of the app means you accept the updated terms.

10. Contact Us

For any questions or concerns, contact us at:
📧 Email: support@aayina.com
📞 Phone: [Add Phone Number]